Contact Us

Last updated: 2026-08-08

We answer every genuine enquiry. Before you write, the two sections below are worth thirty seconds — one of them explains the single thing we are unable to help with, whoever asks.

We cannot see your order

Not partially, not with the right reference number — at all. This site publishes about the product and links to the merchant, and the merchant holds the payment, the dispatch, the tracking and the refund. Their support address is in your confirmation email, and the 60-day guarantee runs on their timetable, from the date you bought. If you are approaching that date, contact them rather than us.

Questions the site answers better than an email would

• How long before I know if it works? Eight to twelve weeks — the reasoning is on the home page.
• Should I buy one bottle first? Covered in the FAQ, with the trade-off spelled out.
• What is actually in it? See the ingredients section.
• What does it cost? The pricing section, confirmed at the checkout.

Where we are useful

• Corrections, including any place where you think we have promised more than the evidence supports.
• Privacy requests under the privacy policy.
• Press, editorial and licensing enquiries.

Reach us

Email contact@jellytidea.com. Read Monday to Friday, 9am to 5pm Eastern; replies typically within two business days. Email is our only published channel and there is no telephone number on this site.